Withdrawal Policy
1. The right of withdrawal
You have the right to withdraw from the contract within 14 days without stating reasons.
2. Withdrawal Period
The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the good.
3. Notice of withdrawal
To exercise the right of withdrawal, you must notify us (Name of Jimdo Shop Owner's shop / business, Address, plz and country, phone number and email address) by means of an unambiguous statement (e.g. in writing by post, fax or e-mail) notify you of your decision to withdraw from the contract. You can use the model withdrawal form (below) for this, or make a statement in which you clearly express your wish to exercise your right of withdrawal.
4. Compliance with the withdrawal period
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
5. Consequences of withdrawal
If you revoke the agreement, you will receive all payments that you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a different method of delivery than the standard delivery offered by us) without delay and in writing. in any case no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund you with the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement.
6. Right of retention
We may withhold reimbursement until we have received the goods back or you have demonstrated that you have returned the goods, whichever comes first.
7. Return of the goods
You must return the goods to us without delay, but in any event no later than 14 days after the day on which you have decided to withdraw from the contract [insert the shop/business name and geographical address, where applicable, of the person authorized by your business to receive the goods] or hand over. You are on time if you return the goods before the period of 14 days has expired.
8. Cost of returning
The direct costs of returning the goods are for your account
9. Depreciation Compensation
You are only liable for any diminished value of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(only complete and return this form if you wish to withdraw from the contract)
To [here the trader should enter his name, address and, if applicable, his fax and e-mail address]:
I/We (1) hereby give notice that I/we (1) revoke/revoke our contract for the sale of the following goods/provision of the following service (1), Ordered on ( 1) / Received on (1), Name / Names of consumer (s), Address of consumer (s), Signature of consumer (s) (only if this form is submitted on paper), Date